Responsible Gaming
Gaming Should Be Entertainment
At Ferintosh, we believe that gaming should be enjoyed as a form of entertainment only. Bingo and other games of chance should never be viewed as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. We are committed to preventing underage gambling and verify the age of all users during registration. If you are under 18, please do not attempt to use our services.
Warning Signs of Problem Gambling
Do you recognise any of the following warning signs in your own behaviour?
- Gambling with money intended for essentials (rent, bills, food)
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activity from family or friends
- Feeling anxious or irritable when unable to gamble
- Spending more time or money gambling than intended
- Neglecting work, studies, or personal relationships due to gambling
- Lying about the amount of time or money spent gambling
- Borrowing money to finance gambling activities
- Experiencing mood swings related to gambling wins and losses
- Failed attempts to reduce or stop gambling
If you recognise any of these signs, please reach out for support immediately.
Self-Help Tools & Controls
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a limit on the maximum amount you are willing to lose
- Reality Checks: Enable pop-up reminders during your gaming session to track time and expenditure
- Session Limits: Set automatic timeouts to end your gaming session after a certain period
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
These tools are available through your account settings. We encourage you to use them as part of your responsible gaming strategy.
Support & Help Resources
If you are struggling with problem gambling, confidential help and support are available:
United Kingdom
- GamCare – Free confidential support and counselling
www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk - Gamblers Anonymous – Self-help support groups
www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS specialist treatment service
Phone: 020 7016 5000
Other Countries
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help
Problem gambling can affect anyone. If you or someone you know is struggling with gambling, please seek help immediately. There is no shame in reaching out – professional support is available and confidential.
Remember: You are not alone, and recovery is possible. Contact one of the organisations listed above today.